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Centre launches myCGHS app to streamline health services accessibility

In an innovative push towards digitising health services, the Indian government has launched myCGHS app, designed to streamline and enhance the accessibility of health services for beneficiaries of the Central Government Health Scheme (CGHS).

This mobile application marks a significant step in utilising technology to improve healthcare delivery and patient management for millions of users, including senior citizens under the senior citizen health insurance coverage.

Understanding the MyCGHS app
The myCGHS app is a digital initiative by the government to bring CGHS services to the fingertips of its beneficiaries. It serves as a one-stop platform where users can access various health services, including viewing their health records, booking appointments, and checking the status of their medical claims. The app aims to simplify processes and make health management more user-friendly for all beneficiaries of the central government health scheme.

Benefits of the MyCGHS app
The introduction of the myCGHS app brings several advantages to CGHS beneficiaries:

  • Easy Access to Medical Records: Users can easily view and manage their medical records through the app. This ensures that beneficiaries have quick access to their health history, making medical consultations more efficient and reducing the need for physical paperwork.
  • Appointment Scheduling: The app allows beneficiaries to book, reschedule, or cancel appointments with CGHS-empanelled doctors and wellness centres directly from their mobile devices. This saves time and reduces the inconvenience of in-person visits for appointment handling.
  • Real-time Status Updates: Beneficiaries can check the real-time status of their medical claims and reimbursements, which enhances transparency and helps in better financial planning for medical expenses.
  • Medicine and Test Availability: The app provides information on the availability of medicines and diagnostic tests across different CGHS pharmacies and labs. This feature significantly aids in planning visits and treatments, ensuring beneficiaries do not face unexpected shortages.
  • Teleconsultation Services: With the ongoing emphasis on minimising physical contact, the myCGHS app includes features for teleconsultation, allowing beneficiaries to consult with healthcare providers virtually.

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