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My Vision for 2021

NABH is one of the constituent boards of Quality Council of India (QCI). Since its inception in 2006, NABH has played a pivotal role in effecting a remarkable and a significant positive change in the approach taken by the healthcare providers towards patient safety and delivery of the healthcare services to the patients, in India.

Currently the Board is running more than 21 programmes under the broad categories of accreditation, certification and empanelment: partnering with more than 9600 hospitals providing services to hospitals in an objective, non-discriminatory manner regardless of their ownership, size or location.

Healthcare standards for Atmanirbhar Bharat. NABH offers a sterling example of Self Reliant India. All our standards are home grown, more in sync with the realities of our diverse country yet being ISQua accredited, are benchmarked to the best in the world and without any compromise on the core principles. NABH and QCI continue to build on a strong legacy of propriety and probity. All, NABH standards focus on patient safety and quality and comprehensively address the entire operations and parameters of healthcare delivery.

Quality has been a great enabler of handling disasters. The current global pandemic of COVID-19 has forced us all to introspect, adapt and adopt. It has brought to the forefront the significance of innate immunity, the value of good health free from co-morbidities and the importance of balance in all sphere of life.

It has also unhesitatingly taught us that quality and accreditation has been a great enabler in empowering the healthcare organizations, big and small, in managing this unprecedented disaster. Any hospital partnering with any NABH program and used to following SOPs and carrying out mock drills or implementing infection control practices managed to deliver better patient outcomes for both COVID and non COVID cases.

Roadmap ahead. The pandemic has presented great learnings and messages for NABH and the healthcare industry, which if we are able to imbibe can lead to better efficiency, productivity, and proficiency.

These are also our effective roadmaps and guideposts for the coming years:

Share resources and best practices. The pandemic has revealed the importance of sharing resources and knowledge. The world has joined hands in an unparalleled attempt to limit misery and save lives. Dynamic and prompt sharing of PPEs, medicines, experiences and now vaccines has led to rapid transfer of best practices across platforms. NABH will continue and enhance the Quality Connect: Learning with NABH initiative and hold assortment of free webinars on various quality related topics to enhance capacity of stakeholders.

Develop traditional knowledge and wisdom. Alternative AYUSH therapies took mainstage during the pandemic by offering immunity building options complementing modern medicine. NABH in active partnership with the ministry of AYUSH will promote quality practices in all AYUSH institutions. The just launched NABH Entry Level AYUSH program is objective, thorough, and easy to implement.

Embrace virtual and hybrid methodologies. The pandemic speeded up NABH’s transition to low-cost virtual and hybrid assessment processes. The new methodologies are more transparent, objective and aid in reducing the costs and turnaround times.

Enhancing safe Digital Health outreach. NABH is also working to bring rationality and safety to the new offerings of telemedicine and telehealth by drafting Digital Health Standards, in sync with the National Digital Health Mission, addressing the importance concerns of information, privacy, security, and interoperability.

Go beyond creating–Generate Herd Quality. The definitive learning from this pervasive pandemic has been to reach out to the people in far flung corners of our great big country. To successfully tackle, future disasters and challenges, we have to sensitize the masses about the essentials of infection control, good communication, surgical safety checklists and other patient safety goals. To proceed to the next level in healthcare delivery, we have to generate Herd ceoQuality–create a culture of quality in healthcare.

NABH remains pledged to take quality practices to furthest corners of our country. NABH remains committed to take quality to the last man in the line.

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