Apollo TeleHealth bags ISO certification from BSI

Apollo TeleHealth (ATH), the largest multi-specialty telemedicine network in the world, became the first ever organization in the world to bag the ISO 13131:2021 certification from the British Standards Institution (BSI).

The BSI certificate was presented to the Apollo Hospitals Group Founder and Chairman Dr Prathap C.Reddy by Pankaj Srivastava, Director at BSI, in the presence of BSI IMETA Regional Managing Director Mr Theuns Kotze at a function held here on Friday.

Apollo Hospitals Group Joint Managing Director Dr Sangita Reddy, Apollo TeleHealth CEO Mr Vikram Thaploo and Apollo TeleHealth Director Dr K Ganapathy were also present.

ISO 13131:2021 belongs to a class of standards that provides flexible, general guidelines that support innovation in healthcare.

Speaking on the occasion, Dr Prathap Reddy said “We invest heavily in quality programmes and this certification recognises our industry leadership in developing and deploying user-friendly technological solutions and the high standard for medical services across our platform.”

By achieving certification of ISO 13131:2021, Apollo TeleHealth has demonstrated that it has adopted best practice for its telehealth services, a requirement for delivering safe healthcare from a distance, he added.

Dr Sangita Reddy said, as early as in 1999, Apollo Hospital adopted Information and Communication Technology through the telemedicine platform. Apollo TeleHealth (ATH) is the oldest and largest multispecialty telemedicine network with more than 13 million lives touched.

Today, ATH has emerged as India’s single largest turnkey provider in the area of telemedicine with over 800 public health centres, 100 franchised teleclinics and point of presence through 350,000 common service centres and rapidly expanding to other geographies, she said.

The Joint Managing Director said the achievement of this new ISO standard is a reflection of the dedication, effort and perseverance of everyone associated with ATH to make it the global pioneer in telemedicine.

While most countries have national safety and quality health service standards, ATH has advanced to encompass how to govern remote delivery of health and care services , she added.

Mr Vikram said through our service delivery model, we were successfully able to increase access to quality healthcare at a time when barriers were at an all-time high.

We are dedicated to constant improvement and development and are already thinking in terms of a post-Covid telemedicine landscape and working vigorously towards it, he added. United News of India