Establishing Quality, Patient Safety, Efficiency, and Accountability

In the last two decades, the advancement in medical technology has increased life expectancy in India by more than 10 years. Incessant innovation in medical technology is essential to enhance the quality and effectiveness of care. Therefore, billions of patients worldwide depend on medical technology at home and at hospitals. With the convergence of many scientific and technological breakthroughs in the past decade, the pace of medical invention has accelerated, resulting in better clinical outcomes. The role of medical devices in the healthcare realm is indispensable, and there is need for constant evolution in this sector. Change is the only constant in healthcare benchmarking, and we at Kohinoor Hospital believe in creating benchmarks in healthcare.

Healthcare is a specialized industry with very specialized needs. In today’s healthcare landscape, buying new equipment has become a necessity for healthcare facility owners and managers. With increasing demand and competition, facilities must ensure that their equipment is up to date and can handle an increased influx of patients. Patients will always select the most state-of-the-art facilities for their care and so healthcare facilities must continuously upgrade their equipment and human resources in order to stay competitive. We have best qualified doctors and consultants on board to give best treatment to our patients.

Our four state-of-the-art operation theaters provide a number of benefits to patients, including combined procedures that were previously not possible. With more accurate procedures, patient recovery may also be faster and some patients with conditions that were formerly deemed inoperable may be able to undergo procedures.

Our facility is planning major expansion, like building an additional floor to increase the number of beds, adding new equipment, upgrading existing equipment to fulfill forecasted demand.

Once in a care setting, patients expect a quick diagnosis with convenient and timely access to appropriate tests. A majority of patients and providers consider diagnostics a key factor in improving the patient’s experience. Patient-friendly technology actively mitigates anxiety and increases diagnostic accuracy. When the diagnostic experience is positive, the opportunity for care increases.
The next touch point in the continuum of patient care is treatment. Outcomes that matter to patients typically include pain-free diagnosis and treatment; faster recovery with fewer side effects, complications, infections, and revisions; and better well-being and quality of life overall. Technology can improve patient outcomes by leveraging new minimally invasive treatments. If healthcare providers want to impact patient well-being, they will need to continually support good wellness literacy efforts and encourage healthier behavior.

The patient experience is formed by everyone who comes into contact with the patient along that journey, from front desk receptionists to the nurses and doctors who provide direct care. Even the physical and virtual environments, in which patient-provider touch points occur, leave an impression. Opinions are formed by every variable, from the efficiency with which appointments are scheduled and completed to the quality of the technology employed to diagnose and treat the patient to the comfort and decor of the facilities where care is delivered. The goals of improving the patient experience are multifold. Beyond producing happier and more satisfied patients, healthcare providers also hope to see patients become more trusting of the medical advice they receive, and hence more inclined to follow it which can lead to better clinical outcomes and so reduce costs throughout the healthcare system.

We are Asia’s first LEED Platinum certified green building and NABH accredited hospital.

It is no longer enough for any hospital to be just better than its immediate neighbor. Hence, we are pursuing more international accreditations as part of quality-improvement initiative. JCI is one such accreditation for organizations that want to pursue the gold standard in healthcare. And we are preparing for the same.