Saudi ministry to offer health services via advanced systems

he 937 Call Center has received 8,794,473 phone calls in the first half of 2022, including 2,515,502 calls for medical consultation.

The Saudi Ministry of Health said the number of reports that were referred reached 354,755, while the percentage of beneficiary evaluations reached 86.33 percent, with a satisfaction average after closing reports standing at 89.56 percent.

The ministry said that the center will continue to offer health services and would focus on providing channels for general inquiries and instant medical consultations to boost efficiency.

It added that the center has resumed its WhatsApp service, which allows users to seek all health services through instant chat via the number 92005937, in addition to the @SaudiMOH937 Twitter account, while people can follow up on inquiries and inbound applications through the email [email protected] around the clock, seven days a week.

The ministry has been forging ahead with the introduction of multi-cloud solutions, built on VMware Cloud Foundation, to boost provision to the country’s growing population of more than 35 million people.

The ministry can now offer secure, cloud-based services to a range of public healthcare providers including hospitals, clinics, and pharmacies, significantly boosting their efficiency, and enabling them to grow and innovate.

Health officials have simplified the ministry’s information technology infrastructure by deploying VMware Cloud Foundation as the unifying platform for its cloud environment, spreading workloads across the clouds of service providers including STC and Mobily. Arab News