Scope for 2021

COVID-19 distress has driven to an unexpected disruption in the healthcare industry. The pandemic has spanned to a prompt increase in the adoption of digital technologies in both public and private healthcare. With this, the healthcare industry is operating with new capabilities, encouraging teams to look externally for innovative solutions to control this transformation. There is a massive demand for innovation to drive simultaneous growth in health outcomes, affordability and quality. The future of healthcare is in the hands of various digital technologies. We do expect digitization in this sector to bring some positive change. Nowadays, Artificial Intelligence, virtual reality, and augmented reality are becoming an intrinsic part of all the decisions being taken by the professionals.

One of the most important impacts on the industry is the transformation from hospital-based services to tele consultations and virtual care, as well as an increase in demand for portable point-of-care solutions. Digital health, retail, and drive-through clinics have noticed a growing market. While there is no doubt that human perception is crucial for emergency care and that it cannot be completely replaced by automation, in the long-term, a strategic variation toward automation, and digital transformation is expected. Some alterations such as contact tracing and AI-based solutions (in the short-term) to discovering early infections and controlling are expected to be an important part of the immediate future. The awareness of consumers has also increased over the years. The consumers today have great expectations and know what they want. The growing awareness towards this field is also expected to increase the per capita expenditure on healthcare and its services.

Currently, we have been also seeing a lot of investments happening in the field of healthcare. Aditya Birla Memorial Hospital recently invested ₹45 crore to upgrade the healthcare facility from tertiary to quaternary. About 80 percent of the investment has gone into equipment upgrades that will equip the hospital to use Artificial Intelligence, robotics, and assist terminally ill patients. The investment is about 6-8 times the normal investment that the hospital undertakes on upgrades every year. We are also operating in a paperless and filmless environment maintaining the highest standards of healthcare at an affordable cost.

Aditya Birla Memorial Hospital commits to maintain the highest standard of care to the needs of the society. The objective is to provide the highest quality of patient care and safety to make our patients feel that they are in the best healthcare setup. Hence, we relentlessly attempt hard to assure delivery of quality care with the immense level of expertise from medical experts backed by well-trained support staff, robust infrastructure and efficient systems.

Healthcare has always been a top priority for any country, as all the nations prosper on the well-being of its people. In this period of a global digital revolution, it is not inconceivable to expect that technology will comprehend deeper. Therefore, the upcoming time can see exciting developments in healthcare with more AI, cloud-based technology ecosystems and healthcare innovations, meeting the constant need of the area.

The COVID-19 pandemic is indeed reshaping the healthcare industry. We believe the measures that will require the maximum adoption are in a state-of-the-art, high quality and cost-effective healthcare services and automation. As the healthcare industry enters this essential journey, we believe to shape the future ahead.